When you call, submit a contact form, or otherwise reach out, we may collect information you provide, such as your name, phone number, email address, service address, and details about your drain or sewer problem.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and approximate location, through cookies or similar technologies.
We use your information to respond to questions, discuss your service needs, schedule or provide drain cleaning, and communicate with you about your request.
We also use website information to maintain site functionality, understand how visitors use our pages, protect our business, and improve the experience for you.
Our website may use cookies and similar tools to remember preferences, support site features, and understand visitor activity. You can manage or block cookies in your browser settings, though some website features may not work as intended.
We may use third-party services for website hosting, analytics, communications, or advertising. These providers may collect information about your interaction with our website under their own privacy policies.
We use these tools to keep the site working and learn which information is useful to you. Their collection and use of data are governed by their respective terms and privacy notices.
We do not sell your personal information. We may share it with service providers that help us operate our website or respond to your request, and only as needed for those purposes.
We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of our customers, business, or others.
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations. When we no longer need it, we take reasonable steps to delete or securely dispose of it.
We use reasonable safeguards to protect the information you share with us. No website, electronic transmission, or storage system is completely secure, so we cannot guarantee absolute security.
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit some uses of it.
To make a privacy request, contact us using the phone number below. We will review your request and respond as required by applicable law.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can address it.
We may update this policy as our website, services, or legal requirements change. We will post the updated version on this page and revise the effective date above. Please check back from time to time to see the current policy.